As airfares rise and the cost of food and drink rise, it’s no surprise the airline workforce is facing an increasing workload.
The cost of airfaring has risen faster than the number of jobs available to fill them.
The total number of positions is forecast to increase by 2,000 to 3,000 in the next 12 months, according to industry body the Airline Pilots Association.
The number of aircrews is expected to double in the coming years.
But while this has been welcomed by many airlines, others are finding it difficult to maintain and expand their workforce.
One of the key factors driving this is the shift to digital technology, which has made the aircrewing experience more immersive and immersive experiences are increasingly required, said Michael Collins, executive director of the National Airline Operators Association.
“I think it’s very, very challenging to keep the air staff engaged,” Mr Collins said.
“They’re more in the digital space and it’s easier to access.
It’s much easier to get a phone call or a text message.
It makes it easier to keep tabs on them, which means they’re more efficient.”
The impact of digitalisation and social mediaThe use of social media has also played a significant role in the rise in aircrew numbers.
The number of Twitter users has risen by 40 per cent since 2013, with Facebook following a similar trend.
The trend towards social media platforms has also had a major impact on how airline staff are spending their time.
“There’s a lot of people on Twitter who are working as pilots or flight attendants,” Mr Dunne said.
“We have a lot more than just a few of them.”
Airline staff also use social media for professional development and networking, but the impact of the increased use of technology is starting to become more apparent.
“We’re seeing a lot less email, less text messages,” Mr Colfer said.
Airline workers also spend less time with their families, and are looking for more time with friends and family.
“People are working longer hours now because they’re able to spend more time doing things like travel, which they were able to do before,” Mr Cogan said.
Mr Dunne believes the trend towards digitalisation is a big contributor to the rise of air crew numbers, but he said the airline has a big job to do to keep aircrew morale high.
“The key is that we don’t stop doing our job.
We’re still going to do our job,” he said.
The National Airlines Association has published a number of recommendations to ensure the airline continues to attract the best and brightest.
Among the recommendations are:Airline crews should be paid the same as their counterparts at other airlines, regardless of their rankThe airline industry should make it easier for passengers to find a job, with more jobs being advertised on social media.
Airlines should offer flexible working arrangements to employees, including work-from-home arrangements.